Featured OTT Success Story

Charsur vodcast case study

How CHARSUR VODCAST Scaled a Carnatic Music OTT Platform with Advanced Streaming Infrastructure

Launching a Scalable OTT Platform for Global Carnatic Music Audiences

CHARSUR VODCAST, operated by Mrs. Charulatha Natarajan, needed more than a simple streaming setup. They wanted a scalable OTT platform capable of delivering live and on-demand Carnatic music to audiences in India and the USA.

With their subscriber base growing beyond 100 users, their previous system on Brightcove could not handle increasing demand.

That’s when they partnered with us.

CHARSUR VODCAST Platform Mockup

About charsur vodcast

CHARSUR VODCAST provides Carnatic music in live and on-demand formats and serves audiences worldwide, primarily in India and the USA. They aim to offer a customer-centric subscription model to deliver uninterrupted access to high-quality Carnatic Music as they grow internationally.

The old platform, built on Brightcove, struggled with live streaming, performance and operational scalability.

Client Overview

Client
Mrs. Charulatha Natarajan
Organization
CHARSUR VODCAST
Industry / Sector
Carnatic Music Industry
Headquarters
Chennai, Tamil Nadu, India
Operational Reach
India and USA
Content Focus
Showcasing Carnatic music to audiences in Tamil Nadu and the USA

Key Results at a Glance

5,000+ subscribers migrated with zero disruption
Multi-region OTT infrastructure deployed
SVOD & PPV subscription models implemented
Multi-currency and cross-platform payment system enabled
Improved streaming performance, video quality, and playback stability
Advanced analytics for audience engagement and growth
Scalable architecture for future expansion
⚠️ The Challenge

Challenges in scaling a global music ott platform

As CHARSUR VODCAST grew, their legacy infrastructure became a bottleneck:

🚫 Platform Limitations

  • Outdated infrastructure limiting scalability
  • No software upgrades for enhanced performance

📉 Subscriber & Streaming Issues

  • Low subscriber base management (100+ users capacity issues)
  • Live streaming unstable and limited

⚙️ Operational & Technical Challenges

While they did not have any challenges with their subscription management or cross-border payments, the platform lacked:

  • Cross-device continuing playback
  • Real-time analytics for audience insights

Advanced OTT Tech Stack

Powering the future of Carnatic music streaming:

Frontend

React JS (User Platform, Admin Dashboard)

Backend

Node.js / Express.js

Database

SQL

Authentication

JWT

API Communication

Secure, modular scalable architecture

Result: Platform that works well and has low latency and is built to grow and scale in the future.
💡 The Solution

Custom ott platform for Carnatic music

We put in place a high-performance, highly scalable OTT solution that was made for smooth streaming and advanced subscription management so that we could meet our client's needs.

1. Advanced Subscription & Monetization System

  • SVOD and PPV subscription models
  • Multi-currency and cross-platform subscriptions
  • Custom payment gateway integrations
Result: Seamless subscription experience across India and the USA
Subscription System Interface

2. Unified Subscription Orchestration Layer

  • Maps subscriptions across devices
  • Maintains billing consistency
  • Synchronizes access across web, mobile and TV platforms
Users can: Subscribe on one platform and consume content anywhere without interruption

3. Intelligent Payment System

  • Integrated multiple regional payment gateways
  • Enabled currency-aware billing
  • Geo-identification APIs for local payment experiences
Result: Localized Smooth Payment Methodology For Global Audiences.

4. High-Performance Video Streaming

  • H.265 (HEVC) and H.264 (AVC) video compression
  • Transcoding to enhance playback stability
  • CDN integration with AWS and Brightcove
Result: Faster startup times, buffer-free streaming and efficient bandwidth use

5. Device Control & Security System

  • Managed concurrent streaming
  • Prevented account sharing misuse
  • Strengthened platform security

6. Multi-Role Admin Management

  • Role-based access: User, Admin, Partner
  • Permissions strictly controlled
  • Reduced operational errors

7. Modern OTT User Experience

  • Redesigned UI with intuitive navigation
  • Personalized content recommendations
  • Age-restriction alerts for 18+ content
Modern OTT Interface
Data-Driven OTT Growth with Advanced Analytics

Turn insights into audience growth

Implementing a comprehensive analytics suite for geolocation and audience insights.

PPV Analytics

Monitor paid content and geolocation-based insights

PPV Analytics

Subscriber Analytics

Analyze subscription lifecycle and churn

Subscriber Analytics

User Analytics

Segment users by geography for targeted marketing

User Analytics

Migration & scalability results

Ensuring a seamless transition and robust groundwork for global scaling.

1

5,000+ Subscribers

Successfully migrated from the legacy platform with zero disruption to the user experience.

2

Continuity Ensured

Custom import/export modules ensured a smooth transition without data loss or downtime.

3

System Improvements

Role-based separation and reduced API hits significantly improved overall platform performance.

Video quality, playback stability & bandwidth efficiency

Optimizing the streaming experience for global audiences with advanced compression and delivery.

Streaming Technologies

H.265 (HEVC) & H.264 (AVC)

Playback Quality

Improved via transcoding

Bandwidth Efficiency

CDN delivery via AWS & Brightcove

Result: Faster video starts, buffer-free streaming, Stable playback across all devices and regions.

Result: Improved streaming & platform scalability

Measurable impact of the new OTT infrastructure on user growth and technical performance.

5,000+
Subscribers Migrated

Custom modules ensured zero disruption or data loss.

40%
Playback Speed

40% faster video start times for a buffer-free experience.

85%
Buffering Reduction

Enhanced stability across disparate global regions.

99.9%+
Platform Uptime

Robust and reliable infrastructure for 24/7 access.

90%
Subscription Management

Automated system with 90% fewer errors.

Seamless
Global Streaming Support

Multi-region CDN ensures seamless access in India and the USA.

Intuitive
UX/UI Experience

Simplified navigation and improved usability.

Secure
Monetization & Device Control

DRM protection with secure payments and multi-device access.

Verified category leader

Trusted by high-growth brands globally on g2 reviews

Flicknexs is recognized by thousands of users for delivering exceptional scalability, support and direct ROI.

4.8/5 G2 Rating
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G2 STATISTICS SCORE
4.8/5

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Top rated industry solution
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Matthew Elliott

Matthew Elliott

"We have been working with Flicknexs, and the experience has been excellent so far. Their platform offers an extensive range of features, reportedly around 150, and delivers seamless streaming across all devices. Special thanks to Rajeev from their team for his outstanding support. He provided valuable guidance and even arranged a developer to assist us during the first month. It is still early in our journey, but we strongly believe Flicknexs is the right choice for us. If you are looking for a reliable solution to stream your content, I highly recommend them."

Gaurav P

Gaurav P

"The platform delivers seamless streaming and allows users to watch live content effortlessly. It also supports content creators by enabling them to upload original content and generate revenue from their work."

Stephen Stewart

Stephen Stewart

"The product performs exactly as expected. What stands out most about working with Flicknexs is their exceptional communication, which is rare to find in a team."

Project summary

CHARSUR VODCAST has upgraded its platform from a regional provider to a scalable OTT for use in both India and the USA. The key enhancements are:

Role-based controls
SVOD & PPV subscription models
Real-time Analytics
CDN Video Playback
Technology Stack
Geolocation Insights

The platform now delivers seamless multi-device streaming, supports global content delivery, enables data-driven decisions and is future-ready for further expansion.

Ready to scale your music ott platform?

Whether you are starting or transitioning, we provide the infrastructure needed for global success.

Charsur vodcast case study | Flicknexs