Migrate from Vimeo OTT to Flicknexs
Quick answer: To migrate from Vimeo OTT to Flicknexs, export your library and metadata, bulk-import them into Flicknexs (a white-label OTT platform with web, mobile and TV apps), rebuild your subscription tiers, re-publish your apps under your brand, and run both platforms in parallel until cut-over. Most catalogs complete in one to two weeks, driven more by subscriber and billing mapping than by video transfer.
Flicknexs provides a managed OTT platform with a guided migration service, so Vimeo OTT customers move their videos, users, pricing tiers and apps with the Flicknexs team doing the mapping and imports.
Facts checked on 3 September 2026. Flicknexs prices are from our pricing page.
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Why teams move from Vimeo OTT
Per-subscriber pricing is easy at launch and expensive at scale, and the features a growing service needs next, branded apps and advertising, sit behind an enterprise conversation. Many Vimeo OTT customers move when the subscriber count makes a flat fee cheaper.
Flicknexs (a video-on-demand, live and cloud-playout platform sold on published monthly plans) is a common landing point because its plans are flat fees with no commission, you get live and linear channels from the first plan, and the same vendor runs the infrastructure, builds the apps and does the migration.
What moves, and how
Six asset classes make up a migration. Each row says how Flicknexs receives it from Vimeo OTT and what you keep.
| Asset | From Vimeo OTT | Into Flicknexs | You keep |
|---|---|---|---|
| Video library and metadata | Video files and metadata from your Vimeo OTT admin | Bulk import toolkit maps titles, descriptions, categories, artwork, captions and series structure | Every title, its artwork and its taxonomy |
| Subscribers and entitlements | Customer export with plan and status | User import with plan mapping; passwords are reset by secure link on first login | Every account and what it is entitled to watch |
| Pricing tiers and payments | Subscription products and one-time purchases from Vimeo OTT checkout | SVOD, TVOD, AVOD and hybrid tiers recreated; gateways connected; renewal dates preserved | Your prices, your renewal calendar, your gateway |
| Apps and store listings | Vimeo OTT branded apps (Enterprise) or web-only presence (Starter) | White-label Android, iOS, Android TV and Fire TV apps; Samsung, LG, Roku and Apple TV as add-ons | Your developer accounts, listings and ratings history |
| Live channels and schedules | Live events or 24/7 linear channel if on Enterprise | Live events, M3U8 linear channels and cloud playout schedules | Your channel line-up and program grid |
| Domains, DRM and analytics | Custom domain, DRM policy and analytics exports | Custom domain on Flicknexs, Widevine and FairPlay via the DRM add-on, analytics from day one | Your domain authority and your historical numbers |
Source: Flicknexs migration playbook and our pricing page, 2026-09-03.
What to have ready before the first call
Migrations stall on missing access, not on missing video. Gather these eight items before the audit call and the first week is the export, not the chase.
Your original master files, gathered outside Vimeo OTT
Vimeo OTT's own upload article documents retrieval one video at a time — "Go to the Content > Videos", "Click on the video you want to download", "Click on the Distribution panel on the left side", "Scroll down and select Download" (https://help.vimeo.com/hc/en-us/articles/12426966892561-Uploading-videos-on-Vimeo-OTT) — and the video-settings article adds a ceiling on that control: "If your master (untranscoded) file is larger than 20GB, you won't be able to download it here" (https://help.vimeo.com/hc/en-us/articles/12426982620817-How-do-I-edit-video-settings-on-Vimeo-OTT). Vimeo's OTT Content distribution help section lists eight articles and none of them covers bulk download, export or migration off the platform (https://help.vimeo.com/hc/en-us/sections/12414987616785-OTT-Content-distribution). So the practical prerequisite is your own archive — the S3 bucket, NAS, editor drives or post house that holds the masters you originally uploaded. Flicknexs imports from original source files, so this archive, not the Vimeo OTT copy, is the migration input.
A Vimeo OTT API key from the CMS Platforms page
The Vimeo OTT API reference states that "API keys can be created on the Platforms page of your Vimeo OTT CMS" (https://dev.vhx.tv/api/), and that "All resources require authentication with this API Key over HTTP Basic Auth. Your API Key acts as the basic auth username. You do not need to provide a password (but do notice the trailing :)." (https://dev.vhx.tv/docs/api/). You need this key before anything else, because the API — documented at the dev.vhx.tv developer domain, described there as "previously referenced as 'VHX API'" — is how you enumerate /products, /videos, /collections, /customers and /live_events to build a true inventory of what you are moving.
Admin rights on the Customers page, for the Export button
Vimeo's customer-management article documents the trigger: "If you want a local copy of a list of all customers, a list of transactions, or the selected filter list, click the Export button at the top right of the page." (https://help.vimeo.com/hc/en-us/articles/12427213530257-Managing-your-customers-on-Vimeo-OTT). The same Export menu is where transactions come from — Vimeo's transactions article says you get the full CSV by selecting Export and clicking All Transactions, and that "You can also choose to export a CSV of transactions made only within the last 30, 60, or 365 days from the same menu" (https://help.vimeo.com/hc/en-us/articles/12427248003985-View-all-transactions-for-your-video-products-on-Vimeo-OTT). Whoever runs the migration needs that admin seat; a viewer-level account will not produce these files.
Enterprise only: access to Manage → Exports for catalog metadata
If you are on an OTT Enterprise plan, Vimeo's scheduled-exports article documents a Video Information Export report (video_information_export), described as "your video assets and their metadata", with columns ID, TITLE, SHORT_DESCRIPTION, PLAN, DURATION_MINUTES, IS_ACTIVE, CREATED_DATE, RELEASE_DATE, EXPIRATION_DATE and MEDIA_ID (https://help.vimeo.com/hc/en-us/articles/12427304477841-Additional-template-reports-for-Vimeo-OTT-Enterprise). Per that article you set it up at "Manage → Exports", click New Schedule, choose a Frequency of "daily, weekly, monthly, or quarterly" and a "Generation hour (00:00–23:00 UTC)", with a Destination of "recipient emails, or an S3 bucket"; Run now triggers it immediately and Job history lets you download past runs. Vimeo's FAQ states plainly that "Enterprise sellers can schedule recurring CSV reports themselves from Manage → Exports" (https://help.vimeo.com/hc/en-us/articles/12427304546833-FAQ-Vimeo-OTT-Enterprise-reports). If you are on Starter, this report is not available to you and the catalog list has to come from the API and your own records.
The credentials to your seven app-store developer accounts
Vimeo's article on developer accounts for OTT branded apps states the accounts "will be registered, initially configured, and owned by you and your team", and lists Amazon (Fire Tablet / Fire TV), Apple (iOS / tvOS), Google (Android / Android TV), LG (LG TV), Microsoft (Xbox), Roku (Roku) and Samsung (Tizen) (https://help.vimeo.com/hc/en-us/articles/35291504235537-Overview-of-application-platform-developer-accounts-for-Vimeo-OTT-branded-apps). That ownership is the good news for a migration: the store listings, reviews and install base sit in accounts you control. Collect the login, two-factor device and team-role access for each store you publish on before the rebuild starts. Note the same article says that once configuration is complete Vimeo's "team will be able to publish your applications on your behalf within your developer accounts" — so audit which Vimeo users currently hold publishing roles in those accounts.
A decision on the app-store-billed subscriber cohort
Vimeo's customer-management article says the seller-side Cancel subscription action covers "any subscriber who is paying via the Vimeo OTT payment system", and that "Any customer who has subscribed via branded apps (iOS, Android, Roku, Amazon) cannot be canceled this way, as they must cancel themselves within the app stores system" (https://help.vimeo.com/hc/en-us/articles/12427213530257-Managing-your-customers-on-Vimeo-OTT). The Customers CSV carries a platform column (https://help.vimeo.com/hc/en-us/articles/12427304383889-What-s-included-in-your-Customers-CSV-on-Vimeo-OTT), which is how you size this group. Before cutover you need a written plan for them — the message that tells them to cancel in the store, and the grace period you will honour on Flicknexs while they do.
Your own merchant account and payment gateway
Vimeo's Seller Addendum states that "Vimeo acts as your limited payment collection agent solely for the purpose of accepting payments from consumers on your behalf" (https://vimeo.com/legal/service-terms/sellers), and Vimeo's Getting paid article states "Payouts are made on a monthly basis" and "Payouts occur on the 15th of each month (or nearest business day) for the previous month's sales" (https://help.vimeo.com/hc/en-us/articles/12427212660369-Getting-paid-with-Vimeo-OTT). On Flicknexs you connect your own payment gateway and money settles to you on your gateway's own cycle, so the gateway account, its KYC and its supported currencies must be live before the first subscriber is migrated. Cards on file at Vimeo do not transfer; returning subscribers re-enter payment details with your gateway.
A named owner for the Vimeo OTT wind-down (it is not a delete button)
Vimeo's Delete my Vimeo OTT site article states: "Projects or sites with sales CANNOT be deleted. They can have the product's sales turned off and the site can be set to Unpublished on the settings page." (https://help.vimeo.com/hc/en-us/articles/12426991763857-Delete-my-Vimeo-OTT-site). Vimeo's account-deletion article adds: "If you are an admin or member of a selling Vimeo OTT site, you will need to be removed from those sites before you can delete your account" (https://help.vimeo.com/hc/en-us/articles/12425777297297-Delete-my-Vimeo-OTT-account). Assign one person to own turning sales off, unpublishing, and closing out the payout tail — a migration is not finished when traffic moves.
The migration plan, step by step
Five steps, usually spread over one to two weeks. The Flicknexs team runs steps two to five with you; your side supplies exports and store credentials.
- 1
Build the inventory from the Vimeo OTT API and, on Enterprise, the video_information_export
Vimeo OTT does not publish a bulk export API, so the catalog is assembled rather than downloaded. Using your Platforms-page API key over HTTP Basic Auth, walk the resources the Vimeo OTT API reference documents against https://api.vhx.tv — /products, /videos, /collections, /live_events, /customers, /authorizations, /analytics and /browse (https://dev.vhx.tv/docs/api/). Enterprise sellers should also Run now the Video Information Export from Manage → Exports for ID, TITLE, SHORT_DESCRIPTION, PLAN, DURATION_MINUTES, IS_ACTIVE, CREATED_DATE, RELEASE_DATE, EXPIRATION_DATE and MEDIA_ID (https://help.vimeo.com/hc/en-us/articles/12427304477841-Additional-template-reports-for-Vimeo-OTT-Enterprise). Reconcile the two lists into one sheet: this is the definition of done for the catalog, and everything later is checked against it.
- 2
Assemble masters from your own archive, not from the CMS
Do not plan the content move around the CMS Download control. Vimeo's article documents it as per-video — Content > Videos, click the video, Distribution panel, "Scroll down and select Download" (https://help.vimeo.com/hc/en-us/articles/12426966892561-Uploading-videos-on-Vimeo-OTT) — and the settings article caps it: "If your master (untranscoded) file is larger than 20GB, you won't be able to download it here" (https://help.vimeo.com/hc/en-us/articles/12426982620817-How-do-I-edit-video-settings-on-Vimeo-OTT). The API is not a back door either: the reference states "Video files are private and protected by default. They can only be accessed by the account owner or an authorized customer", and that "The returned source href has a TTL / expiration, so it is advised that the files API call happens just prior to a stream action" (https://dev.vhx.tv/docs/api/). So the working method is to match your inventory sheet against your own masters, use the per-video Download only to close gaps under the 20GB line, and hand the resulting set to the Flicknexs bulk import toolkit, which ingests video plus metadata from original source files.
- 3
Pull the Customers and Transactions CSVs and map them to Flicknexs plans
From the Customers page, use Export for both the customer list and All Transactions (https://help.vimeo.com/hc/en-us/articles/12427248003985-View-all-transactions-for-your-video-products-on-Vimeo-OTT). Vimeo documents the Customers CSV columns as customer_id, email, first_name, last_name, city, state, country, product_id, product_name, action, action_type, status, frequency, platform, coupon_code, coupon_code_id, promotion_id, promotion_code, campaign, referrer, event_created_at, customer_created_at, expiration_date, marketing_opt_in and converted_to_paid (https://help.vimeo.com/hc/en-us/articles/12427304383889-What-s-included-in-your-Customers-CSV-on-Vimeo-OTT). product_id/product_name drives your Flicknexs plan mapping, frequency separates monthly from annual, expiration_date sets the paid-through date each subscriber must keep, platform isolates the app-store-billed cohort, and marketing_opt_in governs who you may email about the move. The Transactions CSV carries the money history — id, product_id, purchase_type, amount, amount_currency, tax_amount, vhx_fee, status, user_email, refunded_at, renews_at and the rest (https://help.vimeo.com/hc/en-us/articles/12427248056337-What-s-included-in-your-Transactions-CSV-on-Vimeo-OTT) — and purchase_type is what tells you which one-time buyers hold TVOD entitlements you must honour.
- 4
Split the billing migration in two: Vimeo-collected and store-collected
These two groups migrate differently and must be run as separate workstreams. For subscribers paying through Vimeo, Vimeo acts as "your limited payment collection agent" (https://vimeo.com/legal/service-terms/sellers) and the seller-side cancel action applies; they re-subscribe on your own gateway on Flicknexs, with expiration_date honoured so nobody loses paid days, and Flicknexs secure-link login so they do not have to remember a password from the old site. For branded-app subscribers, Vimeo's article is explicit that they "cannot be canceled this way, as they must cancel themselves within the app stores system" (https://help.vimeo.com/hc/en-us/articles/12427213530257-Managing-your-customers-on-Vimeo-OTT) — so they get their own comms sequence, their own grace window, and a reconciliation check afterwards. Vimeo's Getting paid article also notes that for Branded Apps "your earnings from those apps will be paid out directly to you from the app stores themselves minus any store commissions they take", and "Because the money for in-app purchases never crosses through Vimeo's hands, we do not deduct those fees from your payout. Instead, we charge those monthly subscription fees to the credit card you have on file" — so keep that card live until the last invoice clears (https://help.vimeo.com/hc/en-us/articles/12427212660369-Getting-paid-with-Vimeo-OTT).
- 5
Rebuild apps in the developer accounts you already own, then unpublish rather than delete
Because Vimeo's article states the store accounts "will be registered, initially configured, and owned by you and your team" across Amazon, Apple, Google, LG, Microsoft, Roku and Samsung (https://help.vimeo.com/hc/en-us/articles/35291504235537-Overview-of-application-platform-developer-accounts-for-Vimeo-OTT-branded-apps), the Flicknexs white-label apps for Android, iOS, Android TV, Fire TV, Roku, Samsung and LG are submitted as updates inside those same accounts — the listing and install base stay where they are. Once apps are live and web traffic is cut over, wind Vimeo OTT down the way Vimeo documents it: turn the product's sales off and set the site to Unpublished, since "Projects or sites with sales CANNOT be deleted" (https://help.vimeo.com/hc/en-us/articles/12426991763857-Delete-my-Vimeo-OTT-site). Do not terminate the agreement until every export is in hand — section 9.2 of the Vimeo OTT Data Processing Agreement says that on termination or expiry, absent a lawful basis to retain it, "Vimeo OTT shall delete the Producer Customer Data as soon as reasonably practicable" (https://vimeo.com/legal/service-terms/sellers/vimeo-ott-dpa).
A Vimeo OTT migration, week by week
Two weeks is the common case for a Vimeo OTT catalog of a few hundred titles and a few thousand subscribers. Larger libraries add days to the import, not to the plan.
| When | Flicknexs does | You do |
|---|---|---|
| Week 1 — inventory and exports | Onboarding team runs the discovery call, reads your Vimeo OTT API key output with you, and turns /products, /videos, /collections and /live_events into a mapped catalog sheet with target Flicknexs plans against each product. | Create the API key on the CMS Platforms page, take the Customers and All Transactions exports from the Customers page Export button, and — if you are on Enterprise — Run now the Video Information Export from Manage → Exports. Take these before any contract conversation with Vimeo. |
| Weeks 2-3 — masters and bulk import | Runs the bulk import toolkit against your original source files, ingesting video plus metadata, and reports back a per-title gap list rather than a headline percentage. | Match the catalog sheet to your own archive. For titles missing from the archive, use the per-video Distribution > Download path in the CMS, and escalate anything whose untranscoded master is above the 20GB ceiling Vimeo documents for that control — those need a re-export from your edit or post house. |
| Weeks 3-4 — subscribers, plans and your gateway | Maps the Customers CSV columns (product_id, product_name, frequency, expiration_date, platform, marketing_opt_in, converted_to_paid) to Flicknexs plans, loads subscribers with secure-link login, and connects your payment gateway in test mode. | Sign off the plan mapping line by line, complete gateway KYC, and approve the two separate subscriber comms tracks — one for Vimeo-billed subscribers, one for the app-store-billed cohort who must cancel themselves in the store. |
| Weeks 4-6 — apps, DRM and live rehearsal | Builds and submits the white-label Android, iOS, Android TV, Fire TV, Roku, Samsung and LG apps into your own developer accounts, and stands up the live and cloud playout path if you used OTT Live. | Grant build and publishing access in the Apple, Google, Roku, Amazon, LG, Microsoft and Samsung accounts you already own, name the titles that had DRM enabled per video on Vimeo OTT, and staff a full live rehearsal including a pay-per-view entry test. |
| Cutover, then 60 days of wind-down | Cuts web traffic over, monitors playback, signups and payments through the first full billing cycle, and works the unmatched-subscriber list with you rather than closing the project at go-live. | Turn the product's sales off and set the Vimeo OTT site to Unpublished — Vimeo states sites with sales cannot be deleted — keep the card on file live for the app-store subscription fees Vimeo charges monthly, and reconcile the final payout, which lands on the 15th of the month after your last selling month per Vimeo's Getting paid article. Do not terminate the agreement until every export is verified in your own hands. |
Source: Flicknexs onboarding schedule for catalog migrations, 2026-09-03. Durations are typical, not guaranteed.
Vimeo OTT-specific things to check first
- Work out your break-even: multiply your active subscribers by the per-subscriber fee and compare it to a flat plan, using the figures on both pricing pages.
- Vimeo OTT handles checkout for you; on Flicknexs you connect your own payment gateway, so open the gateway account before step three.
- Starter customers have no branded apps to migrate; the move is also an app launch, so allow time for store review.
- Download your original source files, not re-encoded renditions, so Flicknexs can transcode the full quality ladder.
The five ways a migration goes wrong, and how each is prevented
The masters you most need are the ones the CMS will not give back
Your feature-length and high-bitrate titles are exactly the files that trip the limit Vimeo states on its video-settings article: "If your master (untranscoded) file is larger than 20GB, you won't be able to download it here" (https://help.vimeo.com/hc/en-us/articles/12426982620817-How-do-I-edit-video-settings-on-Vimeo-OTT). Teams discover this late, after assuming the Download control would cover the tail of the catalog. Audit master sizes against your own archive in week one; where a master is genuinely gone, plan a re-export from the edit or a re-encode from the best surviving source, and budget the time for it before you set a cutover date.
Subscribers billed inside the app stores can double-pay or silently vanish
You cannot end these subscriptions for them — Vimeo states that app-store subscribers "must cancel themselves within the app stores system" (https://help.vimeo.com/hc/en-us/articles/12427213530257-Managing-your-customers-on-Vimeo-OTT). Two failures follow: subscribers who sign up on Flicknexs before cancelling pay twice and open refund tickets, and subscribers who cancel but never complete the new signup are lost quietly, showing up only in next month's revenue. Size the cohort from the platform column in the Customers CSV, sequence the messaging so signup comes first and cancellation second, and track completion per person rather than in aggregate.
Revenue reconciliation runs weeks past the day you switch off
Vimeo's Getting paid article states "Payouts occur on the 15th of each month (or nearest business day) for the previous month's sales", refers to "the 2.5% + $0.30 transaction fees applied to web purchases", and states "There is a 2% fee per transaction when currency is converted" (https://help.vimeo.com/hc/en-us/articles/12427212660369-Getting-paid-with-Vimeo-OTT). So your last Vimeo OTT month is not settled until well after traffic has moved, and app-store earnings arrive on the stores' own schedules. Keep the Transactions CSV — it carries amount, amount_currency, tax_amount, vhx_fee, refunded_at and renews_at (https://help.vimeo.com/hc/en-us/articles/12427248056337-What-s-included-in-your-Transactions-CSV-on-Vimeo-OTT) — as your reconciliation baseline, and keep the finance owner assigned for at least two payout cycles after cutover.
Terminating before you have exported means the customer data is gone
Section 9.2 of the Vimeo OTT Data Processing Agreement states that upon termination or expiration, and absent a lawful basis to retain it, "Vimeo OTT shall delete the Producer Customer Data as soon as reasonably practicable in accordance with Vimeo OTT Policies and applicable laws" (https://vimeo.com/legal/service-terms/sellers/vimeo-ott-dpa), and Vimeo's account-deletion flow ends by asking you to "Confirm that you would like to permanently delete your Vimeo OTT account, including all data in the account" (https://help.vimeo.com/hc/en-us/articles/12425777297297-Delete-my-Vimeo-OTT-account). There is also an involuntary path: Vimeo's Seller Addendum states "Vimeo may suspend, limit, or disable your participation in Vimeo On Demand or Vimeo OTT at any time, with or without notice, for any violation of our Terms of Service" (https://vimeo.com/legal/service-terms/sellers). Take the Customers and Transactions exports on day one of the project, not at the end — they are cheap to take early and impossible to take late.
Existing TVOD buyers create an obligation that outlives the move
Vimeo's Seller Addendum states that if you remove content, Vimeo "(a) will cease offering it for sale to new viewers; and (b) may, in its discretion, continue to make the content available to those users who previously purchased the content or provide full or partial refunds to such persons" (https://vimeo.com/legal/service-terms/sellers). That means a decision you do not fully control sits between you and past purchasers during the wind-down. Pull the purchase_type and user_email columns from the Transactions CSV, rebuild those entitlements on Flicknexs before you turn sales off, and tell those buyers where their library now lives so the outcome does not default to refunds.
The cut-over checklist Flicknexs signs before DNS moves
We check every item on the parallel sub-domain with your real content and a real payment. Both sides sign the checklist before DNS moves.
- Row-count reconciliation: Vimeo OTT Customers CSV rows, keyed on customer_id and email, against active Flicknexs subscribers — with every unmatched row individually explained, not netted off.
- Plan mapping: for each distinct product_id / product_name pair in the Customers CSV, confirm the Flicknexs plan it maps to, and confirm frequency (monthly vs annual) survived — Vimeo's pricing breakdown notes annual subscribers were billed "$12 upfront per annual subscriber ($1 x 12 months)" to Vimeo, so annual renewal dates must line up exactly on your own gateway (https://help.vimeo.com/hc/en-us/articles/12425768622481-Vimeo-OTT-pricing-breakdown).
- Paid-through dates: spot-check that each migrated subscriber's expiration_date from the Customers CSV is honoured on Flicknexs, with no subscriber losing days and no subscriber accidentally granted a longer term.
- Free vs paid tiers: the Vimeo OTT API documents a customer plan argument where "Values can be one of the following strings: free, standard" (https://dev.vhx.tv/docs/api/) — verify free-registration customers did not land on a paying tier or vice versa.
- App-store cohort: filter the Customers CSV platform column, confirm every branded-app subscriber is flagged in Flicknexs, and confirm none of them is being charged by both an app store and your gateway in the same period.
- TVOD entitlements: take a sample of rows from the Transactions CSV by purchase_type and user_email and confirm those buyers can still play what they bought, on Flicknexs, without paying again.
- Catalog completeness: compare Flicknexs asset count and IDs against the Enterprise video_information_export list (ID, TITLE, IS_ACTIVE, RELEASE_DATE, EXPIRATION_DATE) or, on Starter, against your API-built inventory sheet — and check that scheduled release and expiry dates carried over rather than defaulting to live.
- Structure: confirm every /products and /collections grouping from the Vimeo OTT API is reproduced on Flicknexs, including the series/season nesting your viewers navigate by, not just the flat video list.
- DRM: Vimeo's DRM article states OTT DRM "uses a combination of the following DRM technologies in our apps and experiences: Apple Fairplay, Google Widevine Modular, Microsoft Playready", that it is enabled per video and is "a paid add-on" available to Enterprise sellers, and that "All browsers on mobile devices including tablets are NOT supported for DRM-protected content" (https://help.vimeo.com/hc/en-us/articles/12427018635921-DRM-with-Vimeo-OTT) — list the videos you had DRM-enabled, confirm with the Flicknexs onboarding team what protection your new configuration applies, and test playback for each of those titles on the device classes your audience actually uses.
- Live: if you ran OTT Live — which Vimeo says requires "a Vimeo OTT Enterprise plan with live streaming enabled and a Premium, Advanced, or Enterprise Vimeo.com account" (https://help.vimeo.com/hc/en-us/articles/12427305044497-Get-started-with-Vimeo-OTT-Live) — run a full rehearsal on Flicknexs: ingest, paywall, pay-per-view entry, DVR behaviour and the end-of-stream VOD handoff.
- API integrations: grep your own code, automations and partner integrations for api.vhx.tv and for the Basic-auth-with-trailing-colon key pattern, and confirm each one has been repointed or retired — the Vimeo OTT reference also documents a rate limit of "5 requests per second" on POST /customers (https://dev.vhx.tv/docs/api/), so any tooling built around that constraint needs re-testing rather than re-pointing.
- Payments end to end on your own gateway: a real card charge, a renewal, a refund, a failed-payment retry, and correct tax and currency handling for the countries in the Transactions CSV country / country_code columns.
- Email permissions: confirm the marketing_opt_in flag from the Customers CSV was carried into your list, and that opted-out subscribers received only the transactional migration notice.
- Apps in store: install the updated build from each store account you own — Apple, Google, Roku, Amazon, and any of LG, Microsoft or Samsung you publish on — and verify existing users update in place, sign in via secure link, and see their entitlements rather than a fresh-install paywall.
What you pay after the move, with a worked example
According to our pricing page, Flicknexs provides transparent platform tiers covering web-only platforms, mobile apps (Android and iOS), and connected TV apps (Android TV, Fire TV, Roku, Apple TV, Samsung, and LG). See our pricing page for current plan and pricing details.
Every plan carries flat monthly fees and no commission on your subscriber or transactional revenue. You can add additional TV apps and the bulk import toolkit for migrations as modules; see our pricing page for current plan and pricing details.
A worked monthly cost for a Vimeo OTT service of 1,500 subscribers
Take a Vimeo OTT service with 1,500 paying subscribers, a web platform, Android and iOS apps, and one Roku app. According to our pricing page, that service sits on the F2 plan covering web plus Android and iOS, with the Roku app configured as an add-on, with flat platform pricing and no commission on subscriber revenue. See our pricing page for current plan and pricing details.
According to Vimeo OTT's pricing page, the Starter plan charges $1 per subscriber per month, so 1,500 subscribers is $1,500 per month before the 10% on one-time purchases and before the Enterprise tier needed for branded apps, which is priced on request.
Subscription revenue is untouched on Flicknexs because plans are flat fees with no commission, according to our pricing page, so the comparison is between one fixed monthly platform cost and whatever your current bill scales with.
Who does what
A migration fails when a task has no owner. This is the split Flicknexs uses on every Vimeo OTT move.
| Task | Owner | Why that owner |
|---|---|---|
| Export from Vimeo OTT | You | It is your account and your data. Flicknexs never logs in to a competitor platform. |
| Metadata mapping and bulk import | Flicknexs | The import toolkit and the content model are ours to operate. |
| Recreate tiers and connect gateway | Flicknexs, with your keys | Prices and renewal logic are configured by us; the gateway account is yours. |
| Subscriber import and login emails | Flicknexs | Plan mapping and secure-link flow are platform functions. |
| Brand assets and store listings | You | Logo, screenshots and listing copy carry your identity. |
| App builds and store submission | Flicknexs, from your accounts | We build and submit; you own the listing. |
| Cut-over checklist sign-off | Both | A named person on each side signs before DNS moves. |
| DNS change and subscriber announcement | You | Domain control and customer communication stay with the brand. |
Source: Flicknexs migration playbook, 2026-09-03.
Vimeo OTT next to the other platforms teams migrate from
Teams rarely compare only two platforms. The row for Vimeo OTT is highlighted; every other row links to its own guide.
| Platform | Primary shape | Pricing model published | Usual trigger to move |
|---|---|---|---|
| Brightcove migration guide | Enterprise online video platform with OTT apps by contract | Not published; enterprise quote | Contract renewal, module count, want apps and billing in one place |
| Vimeo OTT | Subscription video platform, web-first, apps on Enterprise | Per subscriber plus a share of one-time purchases | Subscriber growth makes per-seat pricing costly; need branded apps or ads |
| Uscreen migration guide | Creator membership platform | Published plans | Outgrowing the creator model; need live, linear, partners or ads |
| Muvi migration guide | Several OTT products, each priced separately | Published per product, apps billed per app | Consolidating several product bills into one platform |
| VPlayed migration guide | Customizable OTT framework, customer-managed | Quote-based | Engineering upkeep; want a managed platform with custom builds on request |
| Dacast migration guide | Live streaming and hosting with a paywall | Published plans, bandwidth metered | Business becomes a subscription service needing apps and a catalog |
| Wowza migration guide | Streaming infrastructure and engine | Published, usage and license based | Want the whole service layer, not only delivery |
| Kaltura migration guide | Enterprise and education video platform | Partly published, mostly contract | A consumer subscription service needs a simpler, published-price platform |
| Mogi I/O migration guide | White-label OTT and micro-drama SaaS | Not published; demo-led | Want a published price, a self-serve trial and cloud playout |
| Vodlix migration guide | White-label VOD SaaS | Published plans | Roadmap adds linear or FAST channels or custom features |
| Wistia migration guide | Business video hosting and marketing | Published plans, media-count sized | Video becomes the product and needs subscribers, billing and apps |
| Vimeo On Demand migration guide | Sell-your-video storefront, closing | Per-sale fees; shutting down Nov 20, 2026 | The storefront is shutting down and sellers must move |
| Shift72 migration guide | White-label VOD and virtual cinema for festivals | Not published; demo-led | A festival window becomes a year-round subscriber service |
Source: each vendor's public website, checked 2026-09-03. Pricing model column reflects what the vendor publishes, not a quote.
What changes for your viewers, and what does not
For a viewer, the move from Vimeo OTT to Flicknexs shows up as one email asking them to set a new password by secure link, and then the same catalog under the same brand at the same address. Their plan, price and renewal date are unchanged. Their watch history starts fresh unless Vimeo OTT exports it, in which case continue-watching positions are imported for the titles that exist on both sides.
Apps update through the stores as normal updates, so the icon on the home screen stays where it was. Live channels keep their line-up. Rentals bought before the move remain watchable for the period you set at import.
What the admin tells you in the first month
- Login rate on the secure-link email, so you can resend to anyone who did not complete it
- Plays and watch time by title and by device, compared with the last export you took
- Revenue by tier and by gateway, with failed renewals listed for follow-up
- Channel viewing for linear playout, if you run one
- Redirect hits on old title URLs, which fall as search engines pick up the new pages
Conclusion: what to do next
Audit your catalog
If you are on Vimeo OTT and the bill, the roadmap or the app footprint no longer fits, the move to Flicknexs is a two-week project with a fixed price at the end of it. Start free: import twenty titles, sign in as a test subscriber, and look at the admin with your own content.
Start free
Then book the audit call. The onboarding team scopes the Vimeo OTT exports, agrees the timeline in writing and names the signers for cut-over. Nothing is switched off on Vimeo OTT until the checklist is signed.
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F1 Standard
Perfect for startups and small businesses
- 20 TB Bandwidth per year
- 300 GB Storage
- Video on Demand Website
- Video APIs
- Content Delivery Network
- Pre, Mid & Post Roll Ads
- upto 50 channels*. via m3u8
- Multiple Monetization Options
- Third Party Integration
F2 Super
Most popular for growing businesses
- 20 TB Bandwidth per year
- 300 GB Storage
- Video on Demand Website
- Video APIs
- Content Delivery Network
- Pre, Mid & Post Roll Ads
- upto 50 channels*. via m3u8
- Multiple Monetization Options
- Third Party Integration
- Mobile Apps (Android, iOS)
F3 Premium
For established streaming platforms
- 10 TB Bandwidth per month
- 1 TB Storage
- Video on Demand Website
- Video APIs
- Content Delivery Network
- Pre, Mid & Post Roll Ads
- upto 100 channels*. via m3u8
- 5 Youtube Channels Streaming
- upto 5 RTMP Channels using Flicknexs RTMP
- DVR
- Multiple Monetization Options
- Third Party Integration
- Mobile Apps (Android, iOS)
- Android TV & Fire TV
F4 Enterprise
Enterprise-grade streaming solution
- 20 TB Bandwidth per month
- 2 TB Storage
- Video on Demand Website
- Video APIs
- Content Delivery Network
- Pre, Mid & Post Roll Ads
- upto 100 channels*. via m3u8
- 5 Youtube Channels Streaming
- upto 5 RTMP Channels using Flicknexs RTMP
- DVR
- Multiple Monetization Options
- Third Party Integration
- Mobile Apps (Android, iOS)
- Android TV & Fire TV
- Custom Features & Priority Support
Every plan includes
- SSL certificate
- 99.5% uptime
- 24/7 support
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Samsung, LG, Roku and Apple TV apps, each added to your plan.
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Metehan D.
"I would like to thank Rajeev for his effort and collaboration from our initial meeting to the platform development stage. We were in search of a white label OTT platform for our brand, and Flicknexs provided us with everything we needed to know right from the beginning of the process. They mentioned that they are open to all kinds of customization and integration when we want to integrate different partners into the OTT Platform. Everything went smoothly for us in all stages. Their collaboration and platform methods are very consistent. What I like best about Flicknexs is that they provide very quick and accurate responses to every question. Their response times for taking action are very fast. They seek solutions to all kinds of real industry problems and provide our company’s needs to the platform in the most accurate way. The software interface is quite easy to use and multifunctional. So far, we haven’t encountered any drawbacks. Our platform was quickly soft-launched, and once we go live with the apps, our process will be complete. We wanted to transfer our bootcamp videos, which currently operate on a pay-per-view model on our existing website, to the OTT platform. This way, we aim to provide our customers with a better experience through multi-functional memberships and purchasing models than other platforms."
Inna Segal T
"We've been working with FLICKNEXS, and I've got to say, they're really good. Their platform has heaps of features (150 or so, they reckon), and it's awesome for streaming – works a treat on any gadget you've got. Big shoutout to Rajeev from their end. Top bloke. He's given us some solid advice and even sorted us out with a coder to help in the first month. Champion effort. Early days yet, but I reckon we're on to a winner with FLICKNEXS. If you're looking to stream your stuff and want the real deal, give 'em a bell. Top-notch."
Robert G
"Phase 1 of our release has been seamless. From initial enquiry with Rajeev through to hand-holding all the way from Manoj and his support team. In less than two months we have developed and published on Android , Ios and Amazon Fire , with Android TV publishing imminent. We are now moving onto Phase 2, adding Samsung, Roku and LG into the mix. We already run a successful OTT platform on another service; and FLICKNEXS has so far proved to be a good alternative"
Frequently Asked Questions
Everything you need to know about migration from Vimeo OTT on Flicknexs.
One to two weeks for most catalogs. Very large libraries or many subscription tiers can take longer; the Flicknexs team scopes the timeline after the audit in step one.
No. Accounts are imported with their entitlements. Subscribers receive a secure link to set a new password on first login, because passwords are never exported in readable form.
Guided migration is part of onboarding. Large catalogs use the bulk import toolkit, which our pricing page lists as a monthly module you can switch off once the import is complete. See our pricing page for current plan and pricing details.
Yes. New app builds are submitted as updates from your own developer accounts, so listings, ratings and install base carry over. Both platforms run in parallel until you cut over.
No. All plans are flat monthly fees with no commission on subscriptions, rentals or advertising.
Web-only services start on the web platform plan, mobile-app services on F2, and services with TV apps on F3 or F4, according to our pricing page. The migration team confirms the fit during the audit. See our pricing page for current plan and pricing details.
According to Vimeo OTT's pricing page, checked 2026-09-03, the Starter plan is $1 per subscriber per month plus 10% of one-time purchases, and the Enterprise tier with branded apps is priced on request.
That depends on your contract with Vimeo OTT. Check the notice period and renewal date before the audit call so the cut-over lands before the next billing cycle. Flicknexs does not contact the vendor on your behalf.
They keep receiving the secure link for as long as you choose to resend it, and their entitlement waits for them. The admin shows who has and has not completed login so you can follow up.
Yes. Flicknexs serves your existing domain, and public title pages are redirected one-to-one to the new pages, so search rankings and shared links are preserved rather than dropped.
The plan does not change; the import does. Large libraries run through the bulk import toolkit in batches over more days, and the audit call sets the schedule before anything is exported.
No. Flicknexs transcodes from your original files into an adaptive bitrate ladder and serves through its CDN, with Widevine and FairPlay available through the DRM add-on.
Other migration guides
Ready to leave Vimeo OTT?
Start free, import a sample of your library, and see the admin with your own content before you commit.